Frequently Asked Questions
Everything you need to know about shopping with LloydsPharmacy Fashion.
What is your standard shipping policy?
We offer standard shipping on all orders, with delivery typically taking 3 to 5 business days. Express shipping options are available at checkout for an additional fee.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn apparel with original tags attached. Simply use our online portal to generate a prepaid return label and drop your package at any authorized collection point.
Are your clothing materials ethically sourced?
Yes, we are committed to sustainability. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all manufacturing partners for fair labor practices.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options including Klarna and Clearpay.
How can I track my order once it has been shipped?
Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days depending on customs processing.